Borough of Hatfield Customer Portal User Registration
Friday, October 22, 2021

Welcome to the updated Borough of Hatfield Customer Portal!

We have made several improvements to enhance your user experience and online security. 

With your security in mind, we have required that all users Register or Re-Register in our updated Customer Portal. We apologize for any inconvenience this may cause. 

Instructions to Create and Register a User follow. Please contact the Borough Office with registration questions.

Create and Register a Borough of Hatfield Customer Portal User:

  1. From the Borough of Hatfield Customer Portal Landing Page
    • Click the "Login" button in the Navigation Pane on the left side of the page 
      • Navigation Pane located under the Borough of Hatfield Logo
      • This action takes you to the Login Page
  2. From the Login Page
    • Click the "Create User" button at the bottom right of the Login Page
    • This action will take you to the User Registration Page
  3. From the User Registration Page
    • Complete the User Registration Form
      • Enter Full Name (as it appears on the bill, case sensitive)
      • Enter Account Number (as it appears on the bill)
      • Enter User Name
      • Enter Password
      • Enter Re-Enter Password (from previous step)
      • Enter Email Address
      • Enter Phone Number
      • Select Cell Phone Carrier
    • Click Submit
    • This action should take you to your User Dashboard


Please note that it may take up to 48 hours to populate User data


Municipal Complex
401 South Main Street
P.O. Box 190
Hatfield, PA 19440

Phone: (215) 855-0781Fax: (215) 855-2075[email protected]

Monday-Friday: 8:30 am - 4:00 pm

© Copyright 2024 IPKeys Power Partners, LLC | Customer Engagement Portal | 1.0.0 | Build Date 2021-06-23